If an item is unsuitable or if you have changed your mind for any reason, you can send it back for a full refund within 14 days of receiving your order. If you choose to return your item within the mentioned timeframe, we are happy to offer a full refund or exchange. The item should be in an unused condition and packaged appropriately for return.
If your goods are received within 14 days & are unused, a refund will be issued within 3-5 working days. Please note that refunds are not available for customised or cut to order items. For example, any fabric that has been cut to length for you, the customer, can not be accepted for a refund.
Please keep this in mind before sending as we will have to charge shipping to resend any non-eligible fabrics that we receive.
Wholesale Buildings, Woodhead Road, Bradford, BD7 1PD
Email Address: firstname.lastname@example.org
All refunds will be issued within 3 working days after receiving your returned goods. Please note that it can take up to 5 working days for the refunded sum to reach your account, depending on the payment method used.